Privacy Policy & Legal Information

Complete Privacy Policy, Terms & Conditions, Refund Policy, and Legal Details.

PRIVACY POLICY

Voxli Tower House Private Limited ("VOXLI", "we", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information from users of our website and customers who use our products and services including Queen Bee Kitchen and BeeReach Ads Platform.

By using our website or services, you agree to this Privacy Policy.

Information We Collect

We may collect your name, email address, phone number, business details, and payment information (processed securely by Razorpay). We also collect usage data, device information, and logs when you use our website or apps.

How We Use Your Information

We use your information to provide and improve our services, process payments, communicate with you, manage subscriptions, and send updates or promotional messages.

Disclosure

We may share information with trusted service providers such as payment gateways, cloud hosting partners, analytics providers, or when required by law.

Security

We take reasonable steps to protect your data but cannot guarantee complete security over the internet.

Data Retention

We retain personal information for as long as needed to provide our services or comply with legal obligations.

Children's Privacy

Our services are not intended for children under 13.

Updates to Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page.

TERMS & CONDITIONS

Welcome to Voxli Tower House Private Limited. By accessing our website or using our digital products (including Queen Bee Kitchen and BeeReach Ads Platform), you agree to these Terms & Conditions.

Use of Services

You must use our services only for lawful purposes. You may not attempt to misuse, damage, or disrupt our systems.

Account Responsibility

You are responsible for maintaining confidentiality of your account information. Any activity under your account will be considered as authorized by you.

Payments & Subscriptions

Payments for subscriptions, advertising campaigns, or services are processed securely by Razorpay. Prices may change at our discretion.

Intellectual Property

All content, logos, designs, and software belong to Voxli Tower House Private Limited. Unauthorized reproduction or redistribution is prohibited.

Limitation of Liability

We are not liable for any damages resulting from the use or inability to use our services.

Termination

We may suspend or terminate access to our services for violating these terms.

CANCELLATION & REFUND POLICY

Voxli Tower House Private Limited follows a clear and transparent cancellation and refund policy.

For Subscriptions (Queen Bee, BeeReach, SaaS Products)

For Advertising Campaigns (BeeReach)

For Digital Services

Since our products are delivered instantly and digitally, we do not offer refunds for activated accounts or services. If you believe a payment was made in error, please contact us at: support@towerhouse.in

SHIPPING POLICY

Voxli Tower House Private Limited provides digital products and services only. No physical products are shipped.

Delivery Method

Access to digital services such as Queen Bee Kitchen subscriptions or BeeReach accounts is provided instantly through email or in-app activation.

Delivery Time

Most services are activated immediately after successful payment. In rare cases, activation may take up to 24 hours.

Shipping Charges

No shipping charges apply as all products are digital.

CONTACT US

For any queries, support, or assistance, please reach us at:

Voxli Tower House Private Limited
Chennai, Tamil Nadu, India

Email: support@towerhouse.in
Website: https://towerhouse.in

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